My journey as a mediator began with a deep passion for facilitating constructive dialogue and resolving conflicts amicably. The training I have received at Strathclyde University has equipped me with a comprehensive understanding of various mediation techniques, conflict resolution strategies, and the legal framework surrounding mediation. I have consistently demonstrated my ability to apply this knowledge effectively in real-world situations, ensuring equitable resolutions for all parties involved.
My background as a qualified teacher has endowed me with a unique set of skills that greatly enhance my mediation practice. Over the past decade, I have nurtured a keen sense of empathy, patience, and active listening while working with children and young people facing complex needs. These qualities are invaluable in establishing trust and rapport with individuals involved in disputes, creating a conducive environment for open and honest communication.
My experience as an educator has also provided me with invaluable insights into the dynamics of interpersonal conflicts, especially among young individuals. I have successfully mediated numerous conflicts within educational settings, fostering an atmosphere of understanding and collaboration among students, parents, and colleagues. This experience has highlighted my ability to adapt mediation strategies to diverse situations and effectively address the specific needs of each party involved.
As a mediator, I am committed to upholding the principles of impartiality, confidentiality, and neutrality. I recognise the significance of creating a safe and non-judgmental space for parties to express themselves and find mutually agreeable solutions.
I am a dedicated and fully qualified mediator with the knowledge and skills acquired through my postgraduate Mediation and Conflict Resolution qualification from the University of Strathclyde. With over a decade of experience as a qualified teacher, specialising in working with children and young people with complex needs, I have honed the essential qualities required for effective mediation.